Online and tech

In today's modern world, it's more important than ever to offer customers the convenience of being able to pay for goods and services in whichever way they choose, including over the phone and, of course, online. In this article, we'll discuss what remote payments are, how they work, and shine a light on some of the benefits of using them. So, whether you're looking to start taking card payments over the phone or want to add online payment functionality to your website, read on for all the information you need.

Whatever your size of business, providing helpful and efficient customer support should be near the top of operational priorities. It used to be the case that small business owners would need to invest substantial amounts of their yearly budgets into providing such a service, but thanks to introduction of new technology, this is no longer the case. By embracing tech, and apps in particular, small business owners could make things easier on themselves, their employees and their customers. In this article, we'll look at one such platform all SMEs could be utilising as part of their approach to customer support: WhatsApp Business.

If you're just taking your business online, you'll no doubt have a list of to-dos as long as your arm. One item than can easily be overlooked is the addition of a privacy policy to your website — though vitally important following the introduction of GDPR (General Data Protection Regulation) throughout Europe (and more recently, UK GDPR, which is explained further down). With these regulations being relatively new, it's easy — especially for startups and small-business owners — to overlook the importance of a coherent privacy policy.

It’s no exaggeration to say the rise of social media since its inception in the noughties has been astronomical, and today, more than half of the world’s population uses at least one social media platform.  While to begin with social media was all about just that, socialising, it’s since turned into a marketing battlefield for businesses big and small, and offers huge potential when it comes to reaching consumers.

We’ve all heard the old chestnut ‘there aren’t enough hours in a day’, but as a small business owner you truly understand how that feels. The to-do list of a small business owner never gets any shorter - it’s no easy task to run a successful company - but it’s one you’re super passionate about, and we want to help you make it a triumph.