Online and tech
Thursday, 04 July 2024
Tips versus service charge: How should businesses accept and allocate gratuities
While there’s no expectation to tip in the UK, 60% of Brits said they’d add gratuity if impressed by the service, and 1 in 3 people stated they were likely to tip independent businesses to show their support. Therefore, it's a good idea to learn more about tips and service charges so you don’t miss out on hard-earned money. However, as a business owner, it’s also important to know your responsibilities for distributing your tips amongst your staff.
Wednesday, 03 July 2024
What is Buy Now, Pay Later (BNPL)? How it works for small businesses
As a small business, upgrading or expanding your payment options is a no-brainer. Giving your customers more ways to pay not only makes your business more accessible, but offering multiple ways to pay can increase revenue by nearly 30%. We all know what the benefits of card are, so let’s look at another payment method that’s been taking the world by storm: Buy Now, Pay Later (BNPL).
Friday, 22 March 2024
PCI DSS 4.0: how to comply with the latest changes
Running a business brings some big rewards but also comes with many responsibilities, from managing taxes to invoicing. One of these obligations is being compliant with the required payment regulations and standards, which is crucial for protecting your business and customer trust. The Payment Card Industry Data Security Standard version 4.0 (PCI DSS 4.0), the latest update to card payment security standards, introduces a new wave of requirements that businesses must meet before the deadline.
Wednesday, 08 November 2023
Does my website need a privacy policy?
If you're just taking your business online, you'll no doubt have a list of to-dos as long as your arm. One item that can easily be overlooked is the addition of a privacy policy to your website — though vitally important following the introduction of GDPR (General Data Protection Regulation) throughout Europe and the UK. With these regulations being relatively new, it's easy — especially for startups and small-business owners — to overlook the importance of a coherent privacy policy.
Friday, 27 October 2023
What are card schemes and how do they work? A guide for small businesses
The UK Finance Payment Markets Report 2023 found 50% of all payments in the UK were made using debit cards in 2022. What's more, over 95% of the UK population owns a debit card. With card payments on the rise, it's crucial for businesses to understand the pivotal role card schemes play in ensuring secure transactions.
Monday, 04 September 2023
8 ways to improve your website
The world of business websites is constantly evolving, and it’s now simpler than ever to create a great looking site thanks to the multitude of CMS’ on the market, at a very reasonable cost. But setting up your site is only a part of the story, regular maintenance is the key to success, so it’s super important that small business owners are up-to-date with the latest trends and customer demands to ensure they’re on their A-game.
Monday, 04 September 2023
How to use videos for your small business
As a small business owner, you’re no doubt already wearing many hats - entrepreneur, accountant, marketer, the list goes on - so do you really need to add another element to your jam-packed to-do list? The answer is, for many, yes, creating top-notch videos to promote your small business can bring tonnes of benefits, and help you boost your bottom lines, so finding the time to jump on the video-train is well worth the added effort.
Monday, 04 September 2023
10 tips to start taking digital payments
The amount of sales made through digital platforms has been on the rise for many years, thanks to the technological boom of recent decades. In fact, research into online shopping shows some pretty mind-blowing stats: Anyone not living under a rock’s aware that 2020 hasn’t been your average year (understatement of the decade), and the impact of COVID-19 on online sales and digital payments has been astronomical:
Monday, 04 September 2023
Is your business’ website performing?
Your business’ website serves as a hotspot for all your online traffic, making it one of the most important strings to your business’ bow. But, putting the time and effort (and probably money) into creating a great website is only half the story, you need to make sure your website’s doing its job. One of the most effective tools for doing just that is Google Analytics and shortly we’ll tell you everything you need to know about using it, but first, let’s strip it right back to basics and look at what your website should be doing.
