Accept phone payments with a virtual terminal
It's a secure page that you can log in to online to process a card payment whilst you've got a customer on the end of the line. You won't need a website to take payments with a virtual terminal, just an internet-enabled device, like a laptop, tablet or smartphone, to access the pay page.
Your customers can give you a ring with their credit or debit card details, which you just need to enter into a form on the page. Easy.
Accept phone payments with a virtual terminal
It's a secure page that you can log in to online to process a card payment whilst you've got a customer on the end of the line. You won't need a website to take payments with a virtual terminal, just an internet-enabled device, like a laptop, tablet or smartphone, to access the pay page.
Your customers can give you a ring with their credit or debit card details, which you just need to enter into a form on the page. Easy.
Why use a virtual terminal?
Take payments from anywhere
Take remote payments from your customers no matter where they are in the UK. All they need to do is call with their card details at hand.
Easy to set-up
Virtual terminals are straightforward to use and you don’t need to be a technical whizz to get started.
It's quick and simple
You’ll give your customers a quicker way to pay. No more long waits for an invoice or until they can see you in person.
Connect with more customers
Reach out to people outside your local area by giving them a way to pay remotely. They can simply call up to make their order and pay.
Real time reporting
You get real-time reporting too, which helps you keep track of your payments.
Get a free quote
How does a virtual terminal work?
It's easy.
1. Log into the online system
You can use any device that's connected to the internet.
2. Enter the card details
Fill in the form with your customers' payment details.
3. Take the payment
Submit the form, send the receipt and that's it, you’re done!
Why choose takepayments
You'll get a dedicated Account Manager who will get you transacting quickly, and confidently. They'll be there to answer any questions.
We don't charge you a penny to get set up with a virtual terminal, and our experts are on hand to get you up and running.
There's no one size fits all. One of our specialists can visit your business and find you our best solution.
With over 26,000 reviews*, we're proud of our 5 star Trustpilot rating. Our award winning team is on hand 7 days a week.
See what our happy customers are saying
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We do things differently.
We don’t do one-price-fits-all. One of our payment consultants will come and meet you to learn more about your business. They’ll work with you to create a pricing package to suit the type of card payments you want to take.
When you choose takepayments, you'll get a dedicated Account Manager to get you up and running taking payments over the phone quickly and confidently. Plus, our dedicated UK support team is on hand 7 days a week to help if you need them.
I'd absolutely recommend takepayments. The way the whole team has been, you feel helped every step of the way, and everything has been so easy.
Jake Johnson, Matrix Combat
I'd absolutely recommend takepayments. The way the whole team has been, you feel helped every step of the way, and everything has been so easy.
Jake Johnson, Matrix Combat
FAQs
FAQs
Why should I take payments over the phone?
It’s simple. You can take faster payments from your customers. You won’t need to wait up to 30 days for an invoice or until your customer can pay in person. Instead, you sign into the virtual terminal, take their details over the phone, and enter them into the system.
You can reach out to more customers because they don’t need to be there to make payment. So, if you want to run adverts and promotions to customers further away than where you’re based – you can!
What payments can I accept with a virtual terminal?
You can take payments using all the main credit cards and debit cards such as MasterCard, Visa, Maestro and American Express.
What other card payment options are there?
You can take card payments a number of ways! So, if you want to take payments over the phone, face to face or online, there’s an option for you:
- Card machines – take payments from your counter, around your shop, or whilst you’re out on the go, with our choice of machines.
- Online payment gateway – take card payments through your website.
- Pay by link – take card payments by sending your customers a link.
How secure are phone payments with a virtual terminal?
The virtual terminal is equipped with the latest security, so you can safely take payment. To protect your customers from fraud, you can use security checks including:
- Address Verification System (AVS) – where your customers are asked for their billing address details.
- Card Verification Value (CVV or CV2) – where your customers are asked to provide their card security code.
So, when you take payment, the details are checked with what’s stored with their bank to check that they own the card.
All our phone payment systems are also PCI DSS compliant. PCI compliance is the security standard backed by credit card and debit card companies like Visa, Mastercard and Maestro. It means you’ll have all the right controls in place to protect yourself and your customers when they pay.
How do I get a quote?
It’s easy. Fill in one of our quote forms with your details and we’ll give you a call. We’ll confirm a time for your local card payments specialist to meet you. They’ll then work with you to create your own personalised quote.
You can also give us a call on 0808 274 2017.
Terms and conditions apply.
Businesses will be required to enter into and maintain a separate contract with an acquiring bank nominated by takepayments for the processing of the card transactions. Under the contract with the acquiring bank, transaction charges and other fees will apply.
*Correct as of August 2022.
