Accept phone payments with a virtual terminal.
Taking card payments over the phone is easy with a virtual terminal and it can help you adapt quickly to a click and collect, or delivery service, to help you keep trading.
It's a secure page that you can login to online to process a card payment whilst you've got a customer on the end of the line.
No website is needed, just an internet-enabled device, like a laptop, tablet or smartphone.
Your customers can give you a ring with their credit or debit card details, which you just need to enter into a form on the page.
They’re straightforward to use and you don’t need to be a technical whizz to get started. You get real-time reporting too, which helps you keep track of your payments.
Get your FREE quote.
How does a virtual terminal work?
Login to the online system
You can use any device that's connected to the internet.
Enter the card details
Fill in the form with your customers' payment details.
Take the payment
Submit the form, send the receipt and that's it, you’re done!
Why use a virtual terminal?
- Take payments from anywhere
Take remote payments from your customers no matter where they are in the UK. All they need to do is call with their card details at hand.
- It's quick and simple
You’ll give your customers a quicker way to pay. No more long waits for an invoice or until they can see you in person.
- Easy to set-up
There’s no online shop or website needed to get started and you can have as many users as you need.
- Connect with more customers
Reach out to people outside your local area by giving them a way to pay remotely. They can simply call up to make their order and pay.
Why choose takepayments?
We understand that every business is different. That’s why we’ll work with you to help you find the best deal that is right for your business.
We don’t have a one-price-fits-all solution. One of our payment consultants will come and meet you to learn more about your business. They’ll work with you to create a pricing package to suit you.
Plus, we offer a short 12-month contract and don’t charge joining fees.
When you choose takepayments, we’ll work with you to get you set-up taking payments over the phone quickly. Our UK support team is on hand 7 days a week to help.
Hear what Jake has to say about us.
Me personally, I'd absolutely recommend takepayments. The way the whole team has been, you feel helped every step of the way, and everything has been so easy.
Jake Johnson
Matrix Combat
Frequently asked questions.
Why should I take payments over the phone?
It’s simple. You can take faster payments from your customers. You won’t need to wait up to 30 days for an invoice or until your customer can pay in person. Instead, you sign into the virtual terminal, take their details over the phone, and enter them into the system.
You can reach out to more customers because they don’t need to be there to make payment. So, if you want to run adverts and promotions to customers further away than where you’re based – you can!
What phone payments can I accept?
You can take payments using all the main credit cards and debit cards such as MasterCard, Visa, Maestro and American Express.
What other card payment options are there?
You can take card payments a number of ways! So, if you want to take payments over the phone, face to face or online, there’s an option for you:
- Card machines – take payments from your counter, around your shop, or whilst you’re out on the go, with our choice of machines.
- Online payment gateway – take card payments through your website.
- Pay by link – take card payments by sending your customers a link.
How secure are phone payments?
The virtual terminal is equipped with the latest security, so you can safely take payment. To protect your customers from fraud, you can use security checks including:
- Address Verification System (AVS) – where your customers are asked for their billing address details.
- Card Verification Value (CVV or CV2) – where your customers are asked to provide their card security code.
So, when you take payment, the details are checked with what’s stored with their bank to check that they own the card.
All our phone payment systems are also PCI DSS compliant. PCI compliance is the security standard backed by credit card and debit card companies like Visa, Mastercard and Maestro. It means you’ll have all the right controls in place to protect yourself and your customers when they pay.
How do I get a quote?
It’s easy. Fill in one of our quote forms with your details and we’ll give you a call. We’ll confirm a time for your local card payments specialist to meet you. They’ll then work with you to create your own personalised quote.
You can also give us a call on 0808 274 2017.
