Using PAX A920 card machine

Getting started

Our A920 user guide is designed to provide users of the A920 with everything needed to set up, register, and process transactions.

See the guide >

Power and charging

Power On/Off

You can turn on the A920 by pressing and holding the small rectangle button on the right side of the terminal for 2-4 seconds and then release.

To turn off the device, hold down the same button until you are presented with the four options:

• Airplane mode
• Vibration
• Reboot
• Power off

Select ‘Power Off’, then select again. The device will then shut down.

Charging Instructions

Before starting up the A920, the battery should be fully charged.

Charge the device by plugging the USB end of the cable into a PC or power supply and then plug the Mini USB end into the port on the left side of the terminal. Charge the battery until full.

Logging in and main menu

Logging in

Once you have turned on your device you will be presented with the axept GO home screen.

This will display the Burger Menu in the top right corner, the date and time, and a blue “Payment” button.

Select the blue “Payment” button and wait for the User Credentials screen to load.

You will be asked to log in using your User ID and password. (All devices will be set up for usernames of 1111, 2222, 3333, 4444, 5555, and 6666)

Main menu

Once you're logged in, you'll be taken to the menu screen. This is split into 'Main Menu' and 'Admin Menu'. On the Main Menu screen, you will find a small data display that will give you some quick information about your device.

This includes:

• Your connection type
• Your signal strength
• Your number of stored transactions
• Your user ID
• Your department ID
• Your terminal ID
• Your merchant ID
• Your last Z Report date and time
• Your last update date and time

Access Point Name (APN) set up

Getting connected

The SIM requires the APN information in order to establish a connection with the cellular network and in turn provide the internet connectivity. 

The SIM setup process is made up of two main stages - the first the configuration of the Access Point Name(s) (APN) used by the SIM and the second optional step is to manually choose the cellular network the SIM should initially connect to.

1. Select the menu icon on the main A920 Pro Launcher screen and choose APN Settings. Next, tap the + symbol to add an APN setting.

2. Enter the below details to configure the APN.

1. Name: APN

2. APN:m2m.tns.prod1 (All other options can be left blank or as the default value)

3. Once all details have been added, click the Back Button to return to the APN settings screen.

4. Make sure that the APN you have added has been selected and then press the back error to exit the APN settings.