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Wednesday, 08 April 2026
What are Contactless Payments and How Do They Work?
Whether you’re a busy café serving the morning rush or a boutique shop handling a bustling weekend crowd, contactless payments have become the backbone of modern commerce. In fact, our research shows that 54% of UK shoppers' favourite way to pay in-store is by contactless. But what exactly happens when a customer taps their card or phone on your contactless terminal?
Tuesday, 30 December 2025
What is an EPOS system? A guide to faster, smarter business payments
Cast your mind back to those clunky tills that needed everything typed in manually. Staff frantically punching in prices whilst customers queued out the door, hoping they'd keyed in the right amount before hitting total. Thankfully, those chaotic days are behind us. Electronic point of sale (EPOS) systems have completely transformed how small businesses operate, turning what used to be a stressful transaction into a smooth, seamless experience for both you and your customers.
Friday, 05 September 2025
How to set up online payments: A step-by-step guide for small businesses
With ecommerce users in the UK predicted to reach 62.1 million in 2025 and online sales accounting for over a quarter of all retail sales in the UK (26.1%), accepting online payments is essential for businesses today, no matter your size or industry. Whether you’re running an online store or offering services that can be paid for online, setting up a reliable and secure payment system makes it easier for customers to buy from you. So, how do you get started?
Thursday, 31 July 2025
How to safely take card payments over the phone
While contactless and chip and PIN payments are super handy for speedy customer service, taking card payments over the phone is a great way to connect with more people who can’t visit your business in person. But with nearly half of UK landline users receiving suspicious phone calls imitating or ‘spoofing’ well-known businesses or government departments, it has never been more important to follow the right steps to reassure your customers that their details are safe.
Thursday, 17 July 2025
A guide to different payment methods
Whether you’re grabbing a coffee, booking a flight, or shopping online, chances are you’ve been faced with a variety of payment options. But with so many methods available, choosing the right one for your business can sometimes feel overwhelming. In February 2025, UK shoppers made over 1.4 billion contactless card transactions, but what other payment types should you consider for your business? In this guide, we’ll walk you through the most popular payment methods out there and give you the tips you need to decide which one works best for your business.
Friday, 22 November 2024
How to accept card card payments: a step-by-step guide for small business owners
These days, card payments are an essential tool for any modern business. In fact, according to an exclusive takepayments survey, 1 in 3 consumers admit that they never carry cash on them. This shift towards an increasingly cashless society means businesses must adapt or risk turning away potential customers. Whether you're running a café, a retail shop, or an online store, offering customers the convenience of paying by card can make a big difference.
Friday, 01 November 2024
How to process returns in-store: best practice for managing product refunds
As a small business in the retail industry, no doubt you’re au fait with the ins and outs of accepting payments; it’s the backbone of trading, after all. But when it comes to refunds and returns, not everyone is as clued up despite the fact they’re a by-product of working in sales. With nearly one in ten (9%) of all products purchased in brick-and-mortar stores being returned, businesses need to have an efficient product refund system in place to make the exchange as streamlined as possible for all parties. As well as this, 62% of shoppers said they were more likely to shop online if they could return items in-store. This shows just how important in-store refunds are to customers and how much of an impact they can have on eCommerce overall.
Wednesday, 11 September 2024
Is it time to update your payment system? Signs your POS system is out of date
One of the most important elements of running a successful business is the ability to process payments quickly and efficiently. Needless to say, when your card machines are down or acting slow, not only could this mean that your customers have to wait, but it could end up costing you potential sales. Thankfully, it's usually a quick fix by updating the software or upgrading to a newer point-of-sale (POS) model – but when is the best time to make these changes to your system?
Thursday, 25 April 2024
What is card payment security: 8 ways to protect your customers
UK Finance’s Half Year Fraud Update for 2023 revealed that £258.9 million had been lost to card fraud in the first half of 2023. And it’s not just shoppers who are being duped out of their hard-earned cash. Juniper Research predicted that eCommerce businesses lost up to $48 billion due to online payment fraud in 2023.
