takepayments is transitioning to the Global Payments brand.

While our logo may change, you'll still get the same hands-on support you know and trust.

takepayments is transitioning to the Global Payments brand.

While our logo may change, you'll still get the same hands-on support you know and trust.

Back

Pin Pad Fault

Power up the terminal

Hold the green button to power up the terminal.

Once the terminal is back on, let's test a transaction.

When powering the terminal up, make sure the Pin Pad and the terminal are both showing C98.

 

Pin Pad is showing A98 when turning on

Transaction failed but Pin Pad connected

Pin Pad failure / not working

Transaction worked

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