takepayments is transitioning to the Global Payments brand.

While our logo may change, you'll still get the same hands-on support you know and trust.

takepayments is transitioning to the Global Payments brand.

While our logo may change, you'll still get the same hands-on support you know and trust.

Back

Pin Pad Fault

Pin Pad failure / not working

Look for the TID on the back of the terminal. 

This could mean that the system has forgotten that the terminal has a pin pad connect. 

Please get in touch with your support team to help configure this on our side.

Call us on 01606 566 600.

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