While there’s no expectation to tip in the UK, there’s a lot of evidence to suggest Brits readily reach for their wallet after buying a product or service.

For instance, 36 percent said they would always tip a person as a matter of course, and over half (60 percent) claimed to add a gratuity if they are impressed by the service. Thankfully, only 7 percent of people surveyed said they would never leave a tip, forcing the most frugal diners into the minority.

The overriding opinion among people who said they would never tip is that they shouldn’t have to part with extra money if they’ve already paid for a service. There were also a handful of respondents from this like-minded audience (13%) who said that bosses should pay their staff correctly, rendering tips redundant. The least likely people to refrain from tipping belong to those who earn £15,000 or less, for obvious reasons.

In true British fashion, 22 percent of respondents said they would tip even if they’re unhappy with the service they’ve received, while 24 percent leave larger gratuities during the festive season.

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Group 1

Of the people who never tip

 

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Group 2

Generous tippers by geographical location 

 

There must be something in the water up north. Because statistics show that as we head northward, more people are willing to leave a tip. Scotland tops the generosity charts, with Glasgow (55%) and Edinburgh (51%) leading the charge for gratuities paid for products or services.

Large swathes of Liverpool, Sheffield, and Newcastle all purport to reward their hospitality sectors handsomely, while 35 percent of Mancunians prop up the front runners. In contrast, the most frugal diners live in Birmingham, Norwich, and Plymouth, where 10 percent of respondents admitted to never leaving a tip.

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The top reasons why we tip

 

Unsurprisingly, 63 percent of our respondents said that the number one reason for leaving a tip is to show that they’re satisfied with the service provided. Likewise, half would do so if they liked the person — men twice more likely if they fancy them!

However, there’s also arguably an overriding sense of deference that permeates British hospitality culture. Around a third of people surveyed (33%) said they tip out of common courtesy, while 19 percent argued it was rude to do otherwise.

But life after the pandemic could end such generosity, with a fifth of respondents admitting to having less disposable income for gratuities. Despite these challenging times, 26 percent of people said they would dip into their pocket for people who might have struggled due to restrictions.

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Group 4

Tipping changes since the pandemic

 

The pandemic has meant most businesses have moved to card payments for fewer contact points and more sanitary environments. However, before the restrictions, 91 percent of people said they always tipped in cash. The primary reason for this (64%), it seems, is because customers want to ensure gratuities are passed directly to the people serving them. Over half of the people who said they tipped by card pre-pandemic said it was for ease.

A controversial point affecting pandemic life is the “Covid Fee.” While most people (70%) haven’t encountered such a charge, 13 percent said they have, which has resulted in 16 percent tipping less money. Moreover, half of the respondents (54%) said they wouldn’t tip if a business enforced a Covid Fee.

It’s young people who are the most mindful of helping struggling businesses, with 16-29-year-olds twice more likely (23%) to tip during the pandemic compared to 60+ customers. Statistics also show that the latter age segment is less likely to tip on card (51%), untrustful of how employers share the money among staff.

 

Before the pandemic:

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Group 5

Since the pandemic:

 

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Group 6

Professions we’re most likely to tip

 

Many Brits are making a conscious effort to reward the hospitality sector, but research suggests that waiters were also the most tipped profession before the pandemic started. Results show that 41 percent of people rank them first in their list of most deserving occupations. Pre-pandemic, barbers and hairdressers were second (21%), while taxi drivers formed 18 percent of responses.

What’s interesting is that as we approach post-pandemic life, 30 percent of people have started to tip barbers and hairdressers — up 9 percent. Takeaway delivery drivers have also seen tipping rates rise by 5 percent. In terms of the least favourable sectors for tipping, 56 percent of people said they don’t reward postal workers and over half refuse to pay tradespeople gratuities (54%).

It seems that the size of tips has gone up, too. Research suggests waiters receive a fifth more than before the pandemic began, while 1 in 10 people now give 20 percent extra to coffee shop employees. Surprisingly, 35 percent of people said they’d leave a bigger tip when paying with cash, and only 13 percent are more generous when using a card.

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Group 7

Top 6 professions people want to start tipping

 

We’ve all become wiser to the incredible work produced by our NHS during the pandemic, which is perhaps why 31 percent of Brits say they would love to start tipping healthcare workers. Likewise, nearly a quarter of our respondents said that supermarket staff deserve gratuities, while 22 percent showed high praise for carers. Bus drivers, delivery firms, and retail workers also look set to earn more tips post-pandemic.

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Group 8

The Tipping Index

 

We asked people to rank professions in order of who they would tip first.

See how your city fares.

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Tipping Image Cities@1X

London

1Waiter/waitress

2Hairdresser/barber

3Coffee shop/takeaway tips jar

4Cleaner

5Bar staff

6Takeaway delivery driver

7Hotel staff

8Taxi driver

9Beauty salon staff

10Delivery driver

11Postal worker

12Tradesperson

1. Waiter/waitress

2. Takeaway delivery driver

3. Hairdresser/barber

4. Bar staff

5. Taxi driver

6. Coffee shop/takeaway tip jar

7. Hotel staff

8. Delivery driver

9. Beauty salon staff

10. Cleaner

11. Postal worker

12. Tradesperson

1. Waiter/waitress

2. Coffee shop/takeaway tip jar

3. Bar staff

4. Hairdresser/barber

5. Taxi driver

6. Hotel staff

7. Takeaway delivery driver

8. Delivery driver

9. Postal worker

10. Beauty salon staff

11. Tradesperson

12. Cleaner

1. Waiter/waitress

2. Takeaway delivery driver

3. Bar staff

4. Hairdresser/barber

5. Coffee shop/takeaway tip jar

6. Taxi driver

7. Delivery driver

8. Beauty salon staff

9. Hotel staff

10. Postal worker

11. Tradesperson

12. Cleaner

1. Waiter/waitress

2. Bar staff

3. Coffee shop/takeaway tip jar

4. Hairdresser/barber

5. Taxi driver

6. Takeaway delivery driver

7. Hotel staff

8. Beauty salon staff

9. Cleaner

10. Tradesperson

11. Delivery driver

12. Postal worker

1. Waiter/waitress

2. Bar staff

3. Takeaway delivery driver

4. Coffee shop/takeaway tip jar

5. Taxi driver

6. Hairdresser/barber

7. Hotel staff

8. Beauty salon staff

9. Delivery driver

10. Cleaner

11. Postal worker

12. Tradesperson

1. Waiter/waitress

2. Bar staff

3. Hairdresser/barber

4. Coffee shop/takeaway tip jar

5. Taxi driver

6. Cleaner

7. Takeaway delivery driver

8. Hotel staff

9. Postal worker

10. Beauty salon staff

11. Tradesperson

12. Delivery driver

1. Waiter/waitress

2. Hairdresser/barber

3. Coffee shop/takeaway tip jar

4. Bar staff

5. Taxi driver

6. Takeaway delivery driver

7. Delivery driver

8. Hotel staff

9. Beauty salon staff

10. Cleaner

11. Postal worker

12. Tradesperson

1. Waiter/waitress

2. Hairdresser/barber

3. Bar staff

4. Taxi driver

5. Coffee shop/takeaway tip jar

6. Beauty salon staff

7. Delivery driver

8. Tradesperson

9. Takeaway delivery driver

10. Hotel staff

11. Cleaner

12. Postal worker

1. Waiter/waitress

2. Coffee shop/takeaway tip jar

3. Hairdresser/barber

4. Takeaway delivery driver

5. Bar staff

6. Taxi driver

7. Hotel staff

8. Delivery driver

9. Tradesperson

10. Cleaner

11. Beauty salon staff

12. Postal worker

1. Waiter/waitress

2. Hairdresser/barber

3. Takeaway delivery driver

4. Taxi driver

5. Bar staff

6. Coffee shop/takeaway tip jar

7. Beauty salon staff

8. Hotel staff

9. Tradesperson

10. Postal worker

11. Delivery driver

12. Cleaner

1. Waiter/waitress

2. Hairdresser/barber

3. Bar staff 

4. Coffee shop/takeaway tip jar

5. Taxi driver

6. Beauty salon staff 

7. Hotel staff

8. Takeaway delivery driver

9. Delivery driver

10. Cleaner

11. Tradesperson

12. Postal worker

1. Waiter/waitress

2. Bar staff 

3. Hairdresser/ barber

4. Takeaway delivery driver

5. Taxi driver

6. Coffee shop/takeaway tip jar

7. Hotel staff

8. Beauty salon staff

9. Delivery driver

10. Cleaner

11. Postal worker

12. Tradesperson

1. Hairdresser/barber

2. Waiter/waitress

3. Coffee shop/takeaway tip jar 

4. Taxi driver

5. Takeaway delivery driver

6. Bar staff

7. Beauty salon staff

8. Hotel staff

9. Delivery driver

10. Tradesperson

11. Cleaner

12. Postal worker

1. Waiter/waitress

2. Hairdresser/barber

3. Takeaway delivery driver

4. Coffee shop/takeaway tip jar

5. Taxi driver

6. Beauty salon staff

7. Bar staff

8. Hotel staff

9. Delivery driver

10. Tradesperson

11. Cleaner

12. Postal worker

1. Waiter/waitress

2. Hairdresser/barber

3. Taxi driver

4. Cleaner

5. Bar staff

6. Postal worker

7. Beauty salon staff

8. Hotel staff

9. Takeaway delivery driver 

10. Delivery driver

11. Coffee shop/takeaway tip jar

12. Tradesperson

1. Waiter/waitress

2. Hairdresser/barber

3. Bar staff 

4. Takeaway delivery driver 

5. Taxi driver

6. Hotel staff

7. Coffee shop/takeaway tip jar 

8. Beauty salon staff

9. Cleaner

10. Delivery driver

11. Tradesperson

12. Postal worker

1. Waiter/waitress

2. Hairdresser/barber

3. Takeaway delivery driver

4. Coffee shop/takeaway tip jar 

5. Taxi driver

6. Bar staff 

7. Hotel staff

8. Beauty salon staff

9. Delivery driver

10. Tradesperson

11. Postal worker

12. Cleaner

1. Waiter/waitress

2. Takeaway delivery driver

3. Hairdresser/barber

4. Coffee shop/takeaway tip jar 

5. Taxi driver

6. Bar staff 

7. Beauty salon staff

8. Postal worker

9. Hotel staff

10. Delivery driver

11. Cleaner

12. Tradesperson

1. Waiter/waitress

2. Hairdresser/barber

3. Taxi driver

4. Postal worker

5. Hotel staff

6. Takeaway delivery driver

7. Delivery driver

8. Bar staff 

9. Coffee shop/takeaway tip jar 

10. Tradesperson

11. Beauty salon staff

12. Cleaner

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