2. Who we are
For the purpose of applicable data protection laws, the data controller is takepayments Limited whose registered office is 4th Floor, Highbank House, Exchange Street, Stockport SK3 0ET.
3. Keeping your personal data up to date
6. Collection of personal data
We may collect personal data about you from different sources detailed below.
Information you give us:
You will provide us with your personal data in connection with any contract of employment or engagement with us and/or any offer of employment or engagement that we make to you (including before or during any interview relating to any prospective contract or offer). You may also provide us
with personal data throughout the duration of your employment or engagement with takepayments. The information you give us may include your name, postal address, email address, landline and/or mobile telephone number, bank account information, identification documents, as well as other personal data (including any personal data you may provide on your CV and any personal data referred to below).
In connection with any contract of employment or engagement with us or any offer of employment or engagement that we make, you will have a contractual obligation to provide certain personal data to us. For example, in some cases, it may be a term of your contract of employment or engagement (or a condition of any offer of employment or engagement) that you must provide us with information for the purposes of us conducting certain checks, including:
You may also be contractually required to provide us with certain sensitive personal data (which the law refers to as ‘Special Categories of Personal Data’), particularly regarding information about your health and medical history. We may also contractually require you to provide us with information about any criminal convictions or offences.
You may also be required, in connection with statutory obligations (and as a term of any contract with us, or as a condition of an offer we make), to provide personal data to us to verify your right to work in the United Kingdom. This may include requiring you to provide your passport, driving licence, birth certificate or other identification documents, your National Insurance number (if you live in the UK) or your Visa (if you live outside the UK).
Where the terms of our contract (or the conditions of any offer we make) require you to provide certain personal data, there may be consequences for you if you do not provide it. Where there is no contract already in place and you do not give us such personal data then we may not be able to conclude a contract with you. If you do not give us such personal data where a contract is already in place then you may be in breach of contract (which may result in you incurring financial liability to us) and we may be entitled to terminate your contract. There may also be other legal consequences for you if you do not give us any information which you are required by law to provide.
Some information you provide to us may constitute sensitive personal data (which the law refers to as ‘Special Categories of Personal Data’). This may include details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, trade union membership and information about your health or medical history.
You may provide us with information in certain circumstances, including when you:
Information we collect about you:
We may collect various personal data about you throughout the duration of your employment or engagement with takepayments (and occasionally afterwards). This may include:
Information we receive and collect from other sources:
We may receive information about you from third parties such as your previous employers, credit reference agencies (such as Experian) and doctors. Information from doctors may include information about your health and medical history.
The different kinds of personal data about you which we may collect and process from third parties are: Identity Data, Contact Data, Financial Data and Sensitive Data.
7. How we use your personal data
We will only use your personal data when the law allows us to. Each basis on which we are lawfully permitted to process your personal data is known as the ‘legal basis’ for processing.
The purposes for which we may use your personal data and the types of legal basis that we will rely on to process your personal data are set out in the table below. Note that we may process your personal data for more than one legal basis depending on the specific purpose for which we are using your personal data (as shown in the table). Where more than one is shown, please contact us if you would like details about the specific legal basis we are relying on to process your personal data.
|Purpose/Activity||Type of personal
|Legal basis for processing|
|To arrange an interview for prospective employment.||
|To process and enter into any contract of employment or engagement.||
|To make checks about to verify your identity, address and your right to work in the UK.||
|To make financial checks about you (including checking your credit history and making searches with licensed credit reference agencies) and seeking employment references and checking
|To use your medical history and any relevant health information or next of kin
details in the event of an emergency or where your life could be in danger.
|To manage our relationship with you, which will include administration of your contract, paying wages or other sums due to you, administering pension arrangements, dealing with absences, dealing with grievances, monitoring and measuring your performance, providing you with security identification/office access passes and notifying you about changes to your contract or this policy.||
|To manage and plan our business and make business decisions (including with
regard to promotions, reorganisations, staff deployment and any reasonable adjustments).
|To enable you to partake in a prize draw, competition or complete a survey.||
|To make suggestions and recommendations to you about goods or services that
may be of interest to you.
|To advertise and promote our business, including by way of company brochure,
newsletters and website postings.
|To comply with legal requirements (including where you exercise any of your rights
Please note that in some circumstances we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
8. Transfers of personal data
We may have to share your personal data with the parties set out below for the purposes shown:
We may also disclose your personal data to third parties:
We may share your personal data with credit reference agencies and this information may be linked to records relating to other people living at the same address with whom you may be financially linked. Other credit grantors may use this information to make credit decisions about you and the people with whom you are financially associated.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. Our third-party service providers (to the extent they are acting as our data processors) are contractually bound to use personal data only to perform the services that we have engaged them to provide and they are only permitted to process your personal data in accordance with our instructions.
Please note that some of our external third-party service provides are based outside the United Kingdom (UK), so their processing of your personal data will involve a transfer of personal data outside the UK. Please see section 9 about personal data being processed outside of the UK.
9. Where we store your personal data
Usually your personal data will be stored in the United Kingdom (UK). However, some of our external third-party service provides are based outside the UK, so your personal data may be transferred to a destination outside of the UK. This means it may also be stored and processed at a destination outside of the UK, including by staff operating outside the UK who work for one of our service providers.
Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it than applies within the UK, by ensuring that certain minimum legal safeguards are met or implemented. We take all steps that are mandatory or reasonably necessary to ensure that your personal data is treated securely and in accordance with applicable data protection laws.
Please contact us if you want further information about the circumstances in which we transfer your personal data out of the UK or the safeguards we use.
10. How long we store your personal data for
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Details of the periods for which we retain different aspects of your personal data can be found in our Data Retention Policy at https://www.takepayments.com/data-retention-policy/.
In some circumstances, you can ask us to delete your personal data. Please see section 12 regarding ‘Your Rights’ for further information.
11. Security of your personal data
We use administrative, technical, and physical measures to safeguard personal data against loss, theft and unauthorised uses, access or modifications. Our staff and our third-party service providers are under a duty to process your personal data only in accordance with our instructions and they are subject to a duty of confidentiality regarding your personal data.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
12. Your rights
You will not normally have to pay a fee to exercise any of these rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity when you seek to exercise any of your rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to help clarify the scope of your request.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Your right to access the personal data we hold about you
You have the right to ask us whether or not we process your personal data and to request information
on the purposes of the data processing as well as confirmation on whether we use your personal data for these purposes only.
In some circumstances, we may not be able to give you access to the personal data we hold about you (for example, we may not be able to give you access if it would unreasonably affect someone else's privacy or if giving you access poses a serious threat to someone's life, health or safety).
Your right to have your personal data corrected
You can contact us to have any incomplete or inaccurate personal data we hold about you corrected, although we may need to verify the accuracy of the new personal data you provide to us.
Your right to erasure of your personal data
You can ask us to delete or remove your personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your personal data unlawfully or where we are required to erase your personal data to comply with local law.
Please note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, after you make your request.
Your right to request restriction of the processing of your personal data
You may ask us to suspend the processing of your personal data:
We will inform you when you decide to lift any such restriction on processing.
Your right to object to us processing your personal data
You have the right to ask us to stop processing your personal data where the processing is based on legitimate interests and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. We will comply with your right to object in these circumstances, unless:
Where we are relying on your consent to process your personal data, you may withdraw consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.
Your right to object to automated decision making
You have the right not to be subject to a decision which is based exclusively on automated processing and produces a legal effect or a similarly significant effect on you. In these circumstances, you are entitled to obtain human intervention, express your point of view and obtain an explanation of the decision and challenge it. However, this right does not apply if the automated decision is necessary for entering into or performance of a contract between you and us, is authorised by law or is based on your explicit consent.
Please note that when we undertake credit checks in connection with the entry into a contract with you, we may use an automated decision-making service provided by third parties (such as Experian). Whilst this is an automated service, if the results of any such check reveal any adverse information, then we use human intervention to assess those results and to make any decision which may affect your status under that contract.
Your right to have your personal data transmitted to another organisation
Where we process personal data about you which:
you have the right to ask us to provide you with the personal data we hold about you in a structured, commonly used and machine-readable format or, where technically feasible, to transmit that personal data to another organisation.
Making a complaint
You have the right to lodge a complaint to the Information Commissioner's Office, the UK supervisory authority for data protection issues (www.ico.org.uk), if you believe that we have not complied with applicable data protection laws. You also have a right to claim damages if processing of your personal data violates applicable data protection law. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
13. Contacting us