Tradespeople: how to take payments safely

Published: 14/07/2020

While cash transactions are on the decline overall in the UK (even pre-COVID-19), for tradespeople they remain a common form of payment with research showing nearly 50% of people surveyed have paid a tradesperson in this way.

But in the wake of a global pandemic, with concerns surrounding personal hygiene at an all-time high, consumers and the workforce alike are wary of handling cash, and for good reason. 

The World Health Organisation has warned against the potential spread of germs in the exchange of notes and coins, and the British Government has laid out clear guidance encouraging the use of contactless payments if possible to mitigate risk.

So, how can tradespeople take payments safely during the COVID-19 crisis? We’ve put together this comprehensive guide of everything you need to know.

Why are contactless payments so important?

The beauty of contactless payments at a time like this is they eradicate the need for any physical contact between payer and payee during a transaction, thus reducing the risk of COVID-19 being spread during the payment process.

Most of us are probably familiar with contactless card payments - tapping our plastic on a card reader and hearing that familiar ding. It’s super quick and easy, but it’s also capped at a £45 spend meaning for many tradespeople, carrying a mobile machine wouldn’t allow their customers to pay contactless-ly for their work.

The good news is you can offer your consumers the security of unlimited contactless payments thanks to digital payment systems, like beepaid, our brand new payments app.

Safer payments with beepaid

The beepaid app makes taking payments on the go hassle-free, perfect for tradespeople, and the best news is there’s no spending cap - the sky’s the limit. 

Better yet, there’s no machinery involved and all you need is your mobile phone and you’re ready to go. Here’s how it works:

  1. Open the app and create a tailored invoice 
  2. Send it to your customer there and then
  3. They, in turn, enter their card details
  4. Bob’s your uncle, you get paid.

There you have it, a COVID-secure contactless payment method - for any transaction value - that you can carry around in your pocket - what’s not to love?

The nice thing about beepaid is you don’t lose that personal touch which we all love about our tradespeople, you can take the payment while you’re with your customer, but all the while in a safe and secure way. 

Remember: if you already have a static card machine it won’t become obsolete, the beepaid app simply gives you more contactless solutions to offer your customers and get paid.

Additional ways to take safer payments

If you’re looking to broaden your repertoire even further, here are some other options for COVID-19 secure, safer payments for tradespeople:

Virtual terminal

Virtual terminals allow you to accept phone payments over the phone, so there’s no need to worry about physical contact or germ spreading.

A virtual terminal is a secure page you log into while you’ve got your customer on the line, they simply provide their card details, you enter them, and you get paid. 

Whatsmore, you don’t need a website to get started, just an internet-enabled device like a tablet, laptop, or smartphone.

Pay by link

Pay by link makes getting paid by email simple. Once more, all you need is an internet-enabled device on which you log into our Merchant Management System and either:

  1. Create and send a personalised electronic invoice,
  2. Send your customer a customised email with a ‘pay now’ button, or
  3. Copy a pay link, paste it into an email, and send it to your customer.

They’ll then be taken through to a totally secure payment page where they’ll enter their card details - no physical interaction required.

For more information about any of the safer payments solutions we’ve looked at today, or for help working out which payment option is the best fit for you and your business, our experts are only a phone call away.

We’re here to help and support our customers through this challenging time, so for more useful information, news, and advice during COVID-19 head to our dedicated takepayments information hub.

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