Website Account Manager

As a Website Account Manager, you will be the direct point of contact for our new website customers and build a relationship in order to provide a first-class customer journey. You will work proactively to problem solve, deliver exceptional service and promote any additional products and services that may benefit your customers business needs.

Benefits of being a Customer Service Account Manager

· Great salary based on experience and commission.

· Reward and Recognition with genuine opportunities to develop your career

· AMAZING INCENTIVES AND EVENTS. Recent rewards included exclusive access to Alton Towers and a 5 star trip to Portugal.

Requirements for our Customer Service Account Manager

· 1+ year Call Centre Experience

· Proven expert in engaging, evaluating and resolving customers needs

· Experience in a fast paced, dynamic sale environment

Responsibilities of our Customer Service Account Manager

· Utilise excellent Customer/Account Manager relationships to achieve targets by identifying additional needs and products which will add further value to our customers and support their business growth.

· Engage with new product initiatives and work against agreed KPIs.

· Work with colleagues closely to resolve problems, deliver effective customer handovers and share best practise.