An expert in Technical operations, you will be responsible for the technical configuration of Online products for new and existing customers with a key focus on ensuring each customer has a smooth journey with takepayments. The role requires excellent communication skills, experience of using excel, strong attention to detail and delivery to deadlines.
Why you should choose Takepayments:
- Excellent base salary and commission
- Half yearly company award ceremonies
- Fun and engaging environment
- Reward & Recognition
- Genuine opportunities to learn and grow
What you’re great at is what we’re looking for:
- Technical Skills - You will be working with websites and apps, assisting customers with their uploads and providing assistance with logins and user guides. You will be completing regular updates and escalating and software issues to our external app developers.
- Customer Service - You will be helping customers grow and develop the technical side of their business so excellent customer service skills are essential.
- Sales - You will proactivity upsell website packages that will benefit our customers
- Team Work- You will work with our Account Management team by giving feedback and regular updates on our customers status.
- Keep up to speed- you know your stuff. Products, systems and the rules and regulations that go hand in hand with financial services. We’ll help you get there…and you will probably want to be the best at it all very quickly.
Skills & Attributes:
- Proven expert in the technical side of website and applications
- Excellent communication skills with ability to build rapport across business with peers, subordinates and supervisors, both written and verbal
- The ability to engage with customers, help and advise.
- Able to adapt quickly in a dynamic environment and maintain a high standard