About the role:
Our Reseller Manager will take brand new partners through the Takepayments Partnership Graduation programme ensuring they go on to become successful long-term partners and meet and exceed mutual business objectives. Following recruitment of new partners, the Re-Seller Enablement Manager and their team will own the partner through a period of Graduation, building sales volume whilst maintaining high standards against quality and performance KPIs.
This role will involve both high-quality people and stakeholder management and take responsibility for a team which continues to grow, numbering around 10 FTE by the end of 2023. The team will be responsible for the successful on-boarding & activation of customers, generated from partner sales with a relentless focus on exceeding customer expectations and maintaining class-leading NPS scores.
Benefits of being our Reseller Manager:
Requirements for our Reseller Manager:
Takepayments is based around a high-performance culture. The right candidate will need to have a proven track record of high performance in their previous role which can be evidenced. In addition, experience in managing stakeholders/partners both internally and externally is vital.
Effective presentation and communication skills will be necessary along with the ability to have honest and, sometimes challenging, conversations.
A strong operational acumen is required along with experience in managing a medium-sized team as this role will require oversight of a customer account-management and activation journey once the partner begins to refer business into TakePayments.
Finally, an individual with a customer-orientated mindset is a must.
Responsibilities of our Reseller Manager: