Our Complaints Handlers work as part of a small team delivering a first class complaints handling service to Small and Medium size businesses who are customers of takepayments.
As a Resolutions Specialist, you will demonstrate comprehensive Product and Service knowledge, acting as a brand ambassador with the utmost integrity to guide, advise and nurture the customer whilst building a comprehensive understanding of their requirements.
You will create trust with the customer, demonstrating an open and honest approach.
Benefits of being our Complaints Handler:
· Excellent Basic Salary of £25,000
· Competitive Commission structure
· Remote Working is available if you can attend the office once a week.
· In depth Training and Development with the opportunity to progress your career
· Incredible events and incentives including half yearly 5-star events, and the chance to go to Portugal
· No Weekends!
40-hour week Monday to Friday between 8.30am – 5.30pm
Requirements for our Complaints Handler:
Responsibilities of our Complaints Handler
·You will work with colleagues closely to resolve problems, deliver effective customer service and share best practise